Connect Core Solutions

Seamless Connections,

Exceptional Support

Seamless Connections,

Exceptional Support

We deliver reliable call center solutions so you can focus

on growing your business.

We deliver reliable call center solutions so you can focus on growing your business.

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About Connect Core Solutions

We are a dedicated call center service provider based in the Philippines, focused on delivering exceptional customer support and business solutions to clients across various industries. At ConnectCore Solutions, we combine innovative technology with a skilled, customer-focused team to help your business connect seamlessly with your customers.

Our team specializes in services like inbound call handling, telemarketing, tech support, live chat, and escalation management, designed to enhance customer satisfaction and optimize your operations. Whether you’re a startup or an established business, we provide reliable solutions to support your growth with excellence and consistency.

We handle your routine tasks, such as customer inquiries, telemarketing, tech support, and escalation management, so you can focus on the core aspects of your business that truly matter.

Mission

Our mission is to bridge businesses and customers through innovative solutions, expert service, and a commitment to quality.

Services we offer

Data-driven strategies that increase visibility, leads, and conversions.

Services we offer

Inbound Call handling
We provide top-notch inbound call handling, ensuring every inquiry is answered quickly, professionally, and with care to keep customers satisfied and loyal.
Outbound / Cold Calling
From lead generation to appointment setting, our outbound team uses smart strategies to engage prospects and boost your sales pipeline.
Live Chat Support
Engage customers instantly with our 24/7 live chat support—answering questions, resolving issues, and boosting satisfaction and conversions.
Sales
Support
Our sales support team qualifies leads, follows up, and helps close deals—maximizing opportunities and building lasting customer relationships.
Tech
Support
Our tech support team resolves hardware, software, and process issues quickly, delivering prompt and effective solutions for your customers.
Escalation Management
We handle critical escalations with speed and care, ensuring smooth resolution and consistent customer updates.

Inbound Call handling
We provide top-notch inbound call handling, ensuring every inquiry is answered quickly, professionally, and with care to keep customers satisfied and loyal.
Outbound / Cold Calling
From lead generation to appointment setting, our outbound team uses smart strategies to engage prospects and boost your sales pipeline.
Live Chat Support
Engage customers instantly with our 24/7 live chat support—answering questions, resolving issues, and boosting satisfaction and conversions.
Sales
Support
Our sales support team qualifies leads, follows up, and helps close deals—maximizing opportunities and building lasting customer relationships.
Tech
Support
Our tech support team resolves hardware, software, and process issues quickly, delivering prompt and effective solutions for your customers.
Escalation Management
We handle critical escalations with speed and care, ensuring smooth resolution and consistent customer updates.

Meet the CEO

Ricci brings extensive expertise in customer service and data science to lead ConnectCore Solutions. Starting as a call center agent, Ricci quickly rose to Corporate Trainer within two years—a testament to hard work and excellence. With experience serving global brands like AT&T and Barclays, Ricci gained valuable insights into delivering superior customer experiences. Now a Data Scientist, Ricci leverages both technical expertise and industry knowledge to drive innovation, ensuring ConnectCore Solutions provides top-tier, tailored services to meet every client’s needs.

At Connect Core Solutions,

we don't just offer services

At Connect Core Solutions, we don't just offer services

We build partnerships that fuel growth with seamless support and tailored solutions.

Let’s connect and take your customer experience to the next level.

We build partnerships that fuel growth with seamless support and tailored solutions. Let’s connect and take your customer experience to the next level.